Hi,

     Today I had dozens of clips that were one frame off from being in sync with the seperatedly recorded audio (so, I couldn't autosync via source tc)  In order to fix the issue, I had to adjust the auxillary timecode by one frame in each and every clip, as well as copy and paste the source timecode from the audio into the auxillary column, so I could then sync by auxillary timecode.  Is there any way to enter some sort of formula or something to adjust the timecode by the same amount in multiple clips at once?

Updated to MC 8.6.5 today.  Sequence that played perfectly last night with 8.6.4 crashes MC today with error message -

Video compression not recognized

[/Snapshots/relengmini1_1479270374/coresw/ame/src/msm/DIDReader.c:4766]

No other changes to system. Running OS 10.12.1

No clues found yet toward a resolution.

Hi.

Does anyone in here still use FireWire disks and/or devices with newer HP-computers?

We've been using FW-disks for years for editing DVCPRO HD/DNxHD120 with MC on our PCs. But after upgrading to an Avid qualified HPZ440, and an extra FW card installed in slot 5, I've found that Avid no longer support FW on this HW. 

I get system chrashes when trying to play material from FW-disks in MC 8.7.2 on the HP Z440. I can open the project, click trough and scroll the clips, but it'll freeze when I try to play the timeline. Total chrash, need to force power off to restart.

We mainly edit on USB3 drives, but obviously it would be great to still be able to connect our FW-disks and tapedecks to our editing suite. I've been searching google and the forum, and it doesn't seem to be any solution. But surely others might have this challenge as well..?

Best Regards;

hbekk

OK... this is just a note, mostly for myself, as I've been through this so many times over the years! I always have a hard time finding the answer. Thanks to Kent Bassett for the answer, which can be found at:

http://community.avid.com/forums/t/86344.aspx

So... you've built new "User Settings", because the old ones have become corrupted.

You go to export a QuickTime file for After Effects, and you want Animation codec.

You specifically want Animation codec, to keep things clean, or you are forwarding to someone who does not have Avid codec installed.

And why not... because Animation codec is available in the menu right? It's an industry standard, right? Those folks in the GFX department don't understand 601/701 color space, and IT/Engineering have setup the system so that they have to "Admin" the install of anything, including fonts!

You open the resulting Anim QT file... and the framerate is some odd number like 21.37fps. WTF? This error is driving you crazy, and causing deadline problems.  QT exports to any other codec flavor are just fine, but every attempt for QT gives the same wonky results.

You try again, with a new export setting, and still the random fps persists. You pound your head, doing all kinds of Googled solutions, like: setting specific fps rates, which the export proceeds to ignore... putting actual Black GFX where you currently have "Filler"... rendering everything in your timeline... doing video mixdowns... standing on one foot, while waving a rubber chicken over your keyboard....

The fix suggested in the Avid Knowledge Base does not actually fix the problem!

http://avid.force.com/pkb/articles/en_US/Troubleshooting/en435455?retURL=%2Fpkb%2Farticles%2Fen_US%2FTroubleshooting%2Fen435455&popup=true

This error seems to be fixed quite easily by adjusting one simple check-box!

Export Settings -> Video Format -> Format Options -> Video Settings -> Compression Type "Animation".

See that section of the menu labeled "Motion"?

In the "Key Frames" section, simply turn on the checkbox for "All".

That's it. You can leave the "Frame Rate" set to "Current", so that your saved export setting will work in 24fps projects, and also 29.97fps projects.

I don't know if this resolves a similar issue with exporting "QT Reference" files with frame-rate errors. If it does, kindly leave a note, so others will be able to find it.

Hope this helps!

Ron Inglis

keywords: Strange non-standard Avid Knowledge Base wrong movie inspector

Fresh installed Avid MC 8.8.0.45435 trial on my Mac Sierra (both latest versions) slowly chokes. After working flawless for a while it ends up:

- fan revs up

- audio get's out of sync

- Activity Monitor shows two same named processes: QuickTime_OPServer (not responding)

Any idea how to fix it? Thank's in advance.

MacBook Pro 8,2 (15'' late 2011)
2,4 GHz Intel Core i7
16 GB 1333 MHz DDR3
AMD Radeon HD 6770M 1024 MB
and 
Intel HD Graphics 3000 512 MB
macOS Sierra 10.12.3 (16D32) 

HI

I had this kind of error while setting Avid Media Folder for linking automatically my files in version 8.6.4 of Media Composer.  This is what appears in background queue. The clip is ok (if I link it with source browser works correctly) . The stange thing is that it seems the plugin isn't called.  When istantiated in memory I use the OutputDebugString function for printing info and I didn't see any info printed.  The only info I see are:

00000001    0.00000000    [9608] onecore\base\appmodel\resourcepolicy\gameconfigstore\client\gameconfigstoreclient.cpp(104)\resourcepolicyclient.dll!00007FFF17D5976C: (caller: 00007FFF020C86C3) LogHr(101) tid(5a8) 80070490 Element not found.    
00000002    0.00002635    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(107) tid(2030) 80070490 Element not found.    
00000003    1.27455366    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(108) tid(2030) 80070490 Element not found.    
00000004    1.66383696    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : AMJettyTempCleaner:: job started   
00000005    1.66398549    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : Trying to get response from AppManagerHelper. Attempt  1  from  9   
00000006    1.66672969    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : =+=+=+=+= PerformRestGet: Send GET - URL =  "http://localhost:1696/rest/fnc/echo"   
00000007    1.66876209    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 09-20-35.log"   with size less then max -  855   
00000008    1.66882730    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 15-02-36.log"   with size less then max -  855   
00000009    1.66888595    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.01 Mar 2017 16-25-19.log"   with size less then max -  855   
00000010    1.66894257    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.02 Mar 2017 09-57-54.log"   with size less then max -  855   
00000011    1.66899598    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: skip removal of file "C:/ProgramData/Avid/Support/Logs/AppManagerHelper/derby.02 Mar 2017 14-55-42.log"   with size less then max -  855   
00000012    1.66905129    [6136] AM Log: debug 02/03/2017 18:14 Thread (pooled) : AMJettyTempCleaner:: job finished   
00000013    1.67135048    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : PerformRestGet: HTTP Status Code =  202   
00000014    1.67156458    [6136] AM Log: debug 02/03/2017 18:14 FNCMiddleware Thread : AppManagerHelper found on port  1696   
00000015    5.84830141    [496] [ 127.616][WARNING]: libpng warning: iCCP: known incorrect sRGB profile   
00000016    7.64004803    [6136] AM Log: debug 02/03/2017 18:14 RestClient Thread : =+=+=+=+= PerformRestGet: Send GET - URL =  "http://localhost:9503/rest/publications/"   
00000017    11.21107483    [9608] avcore\npsm\localprovider\baseprovider\lib\baseprovider.cpp(604)\NPSMDesktopProvider.dll!00007FFEDC782140: (caller: 00007FFEDC7826E5) ReturnHr(109) tid(2030) 80070490 Element not found.    
00000018    11.27583504    [9608] shell\explorer\taskband2\taskband2.cpp(4148)\Explorer.EXE!00007FF75901792A: (caller: 000

If I set as import plugin the mxf one all works correctly.  How can I solve ? What means "unable to find file handler" ?

Regards

Please add ability to select AUX timecode to build autosequence.

I'm using audio timecode for syncing field cameras. (they have no TC in - only audio) I have 7 cams and they switch on/off randomly. I don't need a multicamera multigroup, because field cams have 1-10 frames random drift, so i can not then adjust my multigroup.

So - i need a simpe timeline-camera-time-map  to edit.

I extracted audio tc from my clips

But now autosequence have only option to build a sequence using clip TC

that's the problem.

PLEASE add AUX timecode option to Autosequence.

Hi 

The releae notes for 8.8 says that these two feautures are now included - however these were always optional extras - is this still the case? Or does 8.8 include scriptsync and phrasefind as standard 8.8 features?

If not then there does not really seem to be any real reason to upgrade to 8.8 - are there any compelling features that I am missing? 

Ta

Neil

I seem to be running into an error when creating a QT reference on my 'work station' and then trying to render it on my server/render station. The error is created by OSx but since the QT ref is created by Avid I'm hoping someone has an answer here.

So here's the setup: I'm running Media Composer 8.7.2 on my 'work station' This is an iMac 3,2 i5 with 16 GB RAM running OSx 10.11.6. My media is on my server: an older MacPro running 10.11.6 as well.

Now what I'm trying to do is create a QT Ref on my work station, save this to the server and start rendering the Ref on the server (using Compressor, Squeeze, MPEG Streamclip, whatever..). Now when I'm on my server and try to import the Ref into a program that will let me render the file I get an error saying "There was a problem connecting to the server - This file server is availiable on your computer. Acces the volumes and files locally." (OSx error). This error keeps coming back until I've quit the application I want to use to render the file. 

When I try to import the Ref into a render app on my work station everything works fine. I've tried saving the Ref to both the work station (and acces it through the network on my server) and the server itself. So, to me, it seems that the Ref has some communication error with the Media Files. As if the server is trying to re-create the path to the files from my work station and thus creates an error because it's trying to acces itself via the network.

Anyone have any solutions or suggestions?

Hi All,

I am getting a message before launch to uninstall the following AMA Plug-Ins that are not compatible with my editor version. I have been looking on my computer to find them and uninstall but I haven't been able to do so.

AMA Plug-Ins :

IkegamiGFCam MSP

IkegamiGFCam MVP

Running MC 8.4.2 on iMac via Yosemite.

Thanks

Romina

I try to (multi)group footage from just two cameras. And it's not working.


Situation (which seemed perfect for me!)
- I only need to group the video clips (no audio) from 2 cameras (both Canon EOS DSLRs)
- Synced TC (coming from 2 Tentacle Sync boxes) was recorded on the audio tracks of both cameras
- This TC information is correctly displayed in the Aux TC 1 column. The value in the column Start TC is 00:00:00:00 for every clip
- CamA recorded about 20 clips (mostly about 10 min long), CamB recorded 60 clips (about 10" each, with a lot of gaps in it)
- The clips of the two cams have totally different start and end points (documentary)
- 1080p/25 project, MPEG-4/AVC/25p footage


What I tried
- Throw all clips in one bin, select all >group clips. Not working
- Same with >multigroup. Not working
- Then I tried the same with only one 10 min clip from CamA and the 7 clips from CamB in the same TC range. The first 3 clips grouped correctly, the rest was ignored.
- BUT if I only grouped these last 3 clips, they grouped correctly!
- I tried these steps with both, AMA linked media and transcoded media (DNx185)
- I reproduced this behaviour in a new project & new user
- Aux TC seems to be correct, I tested a few clips from CamA and CamB, and they matched


Then I used the TENTACLE SYNC STUDIO software to create a sync map - and this worked!
The very friendly support people from Tentacle told me that this is simply an Avid problem.

So, my question is:
What could cause these problems?

I had more or less no multicam problems in the past, but I didn't do a lot of multicam work.
IF Avid is the problem here it would be very important for me to know - regarding future jobs!

TIA

:::::::::::::::::::::::::::::::::::::::::::::::

MC | symph 7, Win7 64, z420 (certfied specs)

Greetings,

I have a Avid Artist Color Panel for sale. It was bought about 7 months ago and works great and in mint condition. I the box also.

Would like $800 OBO

'm in NYC so that would make shipping best. otherwise we can talk about shipping cost.

-Evan

Hi all... super frustrating issue with a feature I'm trying to output.  The clips are 4K RED sources with a couple other basic resolutions mixed in like H264 from DJI Phantom, and some basic alpha titles.  Right now, the sequence is glitching out with the error message, "Video compression not recognized.  File..\..\src\msm\DIDReader.c, Line 4744"

I'm attempting to transcode the sequence to 2K so tried the sequence itself and I get the two errors.  Then, I broke up the sequence into five parts, tried them all... same thing. 

Next, I deleted the databases, to no avail.

Then, this is what really shows me there is an issue.  I tried transcoding clip by clip.  In a four clip section, there's a V1 layer with four clips, V2 with four clips, V3 with four clips.  I did each clip separately and no problem, transcoded like how it's supposed to.  All 12 clips work on their own (but not together).  Then, I sub-sequenced the four clips in V1 on its own, then V2, then V3... transcoded those, all worked, no error.  However, when I did the 'stack' of three, the errors popped up.  When I did just two layers... errors again.

I wasted a night upgradinging, downgrading, to no avail.  Right now I'm on 8.6.3.  Do I have to go down to 8.5 or something, at this point?  I don't know what else to do but I'm afraid of losing the colorwork I've done, which links to the RMD looks.

All I know is that the producers are floored at how buggy this process as been and they keep asking why I'm not on Premiere :/  Definitely not a good look for Avid, if it's supposed to be 'industry standard'.

Anyway, I would love any insight into how to fix this programming bug.  Thanks all.

Can someone confirm please?

AniMatte-Effect in MC 8.8.0 does not work, when;

Settings --> Media Cache --> Video Memory --> Enable FX Editing Video Frame Cache

is selected.

It ends in a black screen as soon as you entering the Effect Editor-Mode.

Andy

I have a current perpetual MC license that I no longer need and don't particularly want to keep maintaining. Can this license by sold provately and the license transfered to a new owner? What are my options other to keep paying US$299 a year or let it run out . . ?

Thanks

Hi,

I am trying to create a compressed H264_625_0A AMT from a IMX50_PAL_0A file. 

In order to create the IMX50_PAL_0A file I have taken a OPAtom file from Avid ISIS and executed the command:

>amt_dll_sample_app MXF_TO_AMT WASV01ADF3EC56.mxf IMX50_PAL_0A.XML TEST01

This command creates the TEST01 folder and .XML, .AAF, and mxf files correctly. 

After that I have executed this command to create the AMT commpresed:

>amt_dll_sample_app TRANSCODE TEST01 IMX50_PAL_0A.XML H264_625_0A.XML TEST02

I have this message in te console prompt:

C:\AMT_DNxHD_SDK\bin>amt_dll_sample_app TRANSCODE TEST01  IMX50_PAL_0A.XML H264_

625_0A.XML TEST02

ERROR: 'AMT_COULD_NOT_READ_MEDIA_PARAMETERS'

If I copy the TEST01/TEST01.XML to TEST01/.XML and execute again the command:

>amt_dll_sample_app TRANSCODE TEST01 IMX50_PAL_0A.XML H264_625_0A.XML TEST02

Then I have got this message:

C:\AMT_DNxHD_SDK\bin>amt_dll_sample_app TRANSCODE TEST01  IMX50_PAL_0A.XML H264_

625_0A.XML TEST02

The system could not find the specified file.

ERROR: 'AMT_UNSUPPORTED_TRANSCODING_REQUEST'

I also write down the AMT log response:

2017-03-03T08:37:53,284UTC [DEBUG] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_logger.cpp:140] Listing log4cplus loggers:

2017-03-03T08:37:53,284UTC [DEBUG] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_logger.cpp:144] Log [0] - 'AMT'

2017-03-03T08:37:53,284UTC [INFO] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_logger.cpp:177] -----------------------------------------------------------------

2017-03-03T08:37:53,284UTC [INFO] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_logger.cpp:178] AMT starting (v. 2.13.3.10981.5)

2017-03-03T08:37:53,284UTC [INFO] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_logger.cpp:183] AMT Running in Release mode.

2017-03-03T08:37:53,297UTC [INFO] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_class.cpp:368] AMT configured for passthrough video.

2017-03-03T08:37:53,328UTC [INFO] [GH] [] {P:2836 - T:520 } [..\..\AA\AAFMediaStorageRead.cpp:1355] Set cache page size to 16777216 retrieved from registry.

2017-03-03T08:37:53,328UTC [INFO] [GH] [] {P:2836 - T:520 } [..\..\AA\AAFMediaStorageRead.cpp:1397] Registry key HKEY_LOCAL_MACHINE\Software\Avid Technology\GenericHelper\MXF\MaxBufferCount not defined. Using default value.

2017-03-03T08:37:53,328UTC [INFO] [GH] [] {P:2836 - T:520 } [..\..\AA\AAFMediaStorageRead.cpp:810] AA::MediaStorage::CreateFile: Computing cache_size of 16777216 via GetHPBufferSize () for TEST01\TEST01.AAF.

2017-03-03T08:37:53,354UTC [ERROR] [AMT] [] {P:2836 - T:520 } [sources\CORE\CM_interface.cpp:179] Failed to compute video codec manager mode: inputFormat = <mediaFormat>Compressed</mediaFormat><signalStandard>SS_625_50_I</signalStandard><dropFrame>kAVXFalse</dropFrame><compressionType>Avid::MPEG2::50</compressionType><componentBits>8</componentBits><chromaSubSampling>CSS_4220</chromaSubSampling>, outputFormat = <mediaFormat>Compressed</mediaFormat><signalStandard>SS_625_50_I</signalStandard><dropFrame>kAVXFalse</dropFrame><compressionType>H.264 800Kbps Proxy 625</compressionType>.

2017-03-03T08:37:53,354UTC [ERROR] [AMT] [] {P:2836 - T:520 } [sources\CORE\AMT_class.cpp:354] CodecManager doesn't support specified input -> output video processing.

I have a Z440, MC 8.5.1, which was giving two access violations on starting MC.  I traced them to the Caption AVX filter and the Timecode filter.   I copied the Timecode AVX filter from another tower and replaced it which cured one Access Violation but that did not work for the Caption AVX vioaltion.  I've tried logging in as another user with full admin rights and applying security privelges to the folders above but it persists.  

Below is the error log.  Any suggestions welcome.

________ Exception Report ________________________

Exception Code: C0000005 ACCESS_VIOLATION

Fault Module:   01:0005092A C:\Program Files\Avid\Avid Media Composer\AVX2_Plug-Ins\Caption.avx

Fault Address:  00000000160A192A ACFCanUnloadNow+48B0A

________ Stack Dump _________________________________________

00000000160A192A  0000000000572B50  ACFCanUnloadNow+48B0A

0000000000A72B50  0000000000572B50  SetMonConOverride+CC4

AVID SYSTEM DUMP - Thu Sep 08 10:13:52 2016

Will audio fades/dissolves using the quick transition tool, translate to Pro Tools using an AAF?

Any issues I need to be aware of?

Thanks!

Need help :)

The new error appeared after several jobs in the new MC8.8.
Earlier everything was right and nothing new in system was not installed.

Assertion failed: 0 <= slot && slot < mNumSamps
[..\..\src\RequestList.cpp:1120]

*** dump halted by exception: FATAL_ERROR

________ Current Program Stack _________________________________________
00000000775DBD7A  00000000005AFD14  ZwWaitForSingleObject+A
FFFFFFFF8D489000  00000000005AFD18  Symbol Not Found - Error 0000007E(00000126)
0000000015FFE04D  00000000005AFD1C  Symbol Not Found - Error 0000007E(00000126)
0000000000A8F9BC  0000000003DDA900  AVX2Effect::CompareParams+1FCC

Hi, 

Today i received a file xxx.mxf (codec h264) and i can not import it.

I tried with ama files too but it didn´t work either. 

Somebody can help me? i have media composer 8.4.4

Thanks!!!