Hi all,
im a long time user and have just spent some time with the new version (2019.7). I use dual monitors and need to see the desktop while using avid (like 2018). If the new way forces us to completely cover the desktop, how do people switch back and forth between avid and desktop, and other applications?
thanks.
I am having issues deleting master clips in bins. The clips and bins are not locked. I am able to delete bins and folders in the bin container so it isn't the keyboard.
This doesn't seem to be a known issue as it is not in the known issues 2019.8.pdf
Any suggestions?
I have a Perpetual License being used on a single PC with one System ID.
At the moment the information in my User Account shows 2 Licenses using the same System ID but with different Activation IDs.
One, the one that I have always used, is listed as Perpetual with Standard Support expiring in Dec. 2020. Avid Link shows this License as being activated and lists it as "Annual".
The second License in my User Account - with a different Activation ID - is listed also as Perpetual with Elite Support and expiring in Dec. 2019. Avid Link shows this License as being "Available" and Perpetual, not Activated and expiring in Dec. 2019.
Avid Link lists a thrid License as being "Unavailable", Perpetual, no Activation ID, not Activated and expiring in Dec. 2020. This License does not show in my User Account.
One last thing. For several years now I have not been renewing my License using Avid, but have been renewing through an Avid reseller. For this reason I have not opted-in to the new Avid money collector system, nor have I made any update to my payment method information in my User Account, but I am being pestered with mails telling me that my credit card has expired and that support will end!
Is there any way to get this confusion sorted out?
Thanks in advance,
Gerry
Ive been looking around many of the posts regarding workspaces/bins and project settings but I cant find anything specific to the new interface.
I really want to make this new software work, but its proving to be a real problem.
Weve just completed the Burghley Horse Trials for the BBC and we ran with 2 x MC 2018 and 2 x MC 2019.
None of the editors could work with 2019 - its to do with the way the bins are managed and where some of the menus are. For instance wheres the little pop out menu that you used to be able to access from the main viewer menu?
Also several times with 2019 the editor 'lost' the project menu so did not know which project he was working in (we run multiple projects - around 8 to make our workflow easier). It seems the only way was to exit Avid and restart - however this then reset all the bin workspaces again.
Weve just gone back to 2018.12.7 which works just the way it is supposed to.
I am very sorry Avid, but the new interface does not seem to have been designed with professional editors in mind.
We were very excited to think there would be a new version a few months ago but it does not feel as though its been properly thought through or tested.
I'd really like to be proved wrong on this - anyone else havng problems?
I noticed that some linked files in my projects could not be relinked with "Relink to File(s). Not all, but some.
I did some testing and found out that files that were linked with the MSP_MXF Plug-in could not be relinked ("Relink to File(s)" is greyed out) but files linked with the Quicktime Plug-in could be relinked without problems.
I could reproduce this on MC 2018.11 and 2018.10.
Update: Reboot issue affecting Apple Mac Pro devices
From our top Excecutives on the issue today. More to follow.
https://www.facebook.com/Avid/videos/785524035213576/
https://www.youtube.com/watch?v=3uuwbgGMTJA
Let me know if you have questions.
Marianna
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I am trying to Sync some Clips by waveform.
My video files are 50p but when I import the wav files I cannot select 50p so I have to go with 25p.
When I click "sync by waveform" I get the error message "clips with mismatching edit rates will not be synced".
What can I do to sync my 50p clips to the wav file?
I have a Video file with eight audio tracks.
On track three is a wireless mic with some noise in it,
so I am trying to sync to a local backup recorder which was attached directly to the lav mic of the talent.
It has recorded exactly the same sound as the wireless unit,
but without the noise.
So the audio in track 3 and the audio in the wav file should be exactly the same and very easy to sync.
Now i tried to sync by waveform in avid but it didnt seem to work.
I guess its because I cannot select to which of the video tracks i want to sync my audio file.
Is there any way to select which track to sync to?
If I sync by auxiliary timecode for example I can just select on which track the timecode is.
But for waveform sync there doesnt seem to be an option.
I have an audio recorder which is timecode-synced to my camera.
I can sync everything by timecode in avid.
Now I have to sync a backup file from an audio recorder to the audio from my recorder, which was timecode-synced to the video.
Can i sync audio to audio directly? Avid says it needs at least one video file?
Another bug.....Everytime I duplicates sequence the timeline colours revert to a default (one that I can't find) and I have to reset all my time line clours, this is expcilly annoing in the audio section as to keep things split and easy to see it's handy to colour Diolouge, SFX and Music differntly, but every time i have to e do this.... Any one else have this trouble?
This is so irritating, happens randomly, on random computers/projects.
How do I disable this ***???? 
Hi Interplay/Mediacentral users,
After a few hours of searching to resolve a send to playback issue at one of our customers I thought it was wise to share this one here.
If you use XDCAM HD and import pictures/graphics into Mediacomposer and find that the send to playback freezes during the process (at the point in the timeline where pictures/graphics are located), go to your mediacreation settings, open the tab Mixdown & Transcode and select Re-encode for XDCAM bitstream compliance (slower).
For reasons unknown to mankind this compliance is now needed for the transfer manager on the airspeed to be able to transfer the TMF file to itself.
Don't ask me why, Ask Avid... oh wait.. Avid.. why?
Kalispera
Hello all,
Sometimes an editor will get an error when opening Media Composer that will require going to device manager (devmgmt.msc) and disableing and re-enableing the Avid Mojo DX device. As the editiors are not administrators a technician has to get involved.
Is there a way of stopping and starting this from a batch file that will have admin rights. It has been figured out that the driver is AvidDX as it is running before manually disabling the device in device manager and not running after. If "sc queryex AvidDX" is ran from the command line it's state=(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN).
If "sc stop AvidDX" is ran acces is denied. If the same command is ran in elevated command prompt it says "The requested control is not valid for this service." but the query states it is a stoppable service. If the device is stopped manually it seems it can be started again with "sc start AvidDX" but the icon doesn't change in device manager i.e. down arrow on the driver icon stays on Avid Mojo DX.
In this instance, after the reboot, the driver is not running in the GUI nor from the query commanda and there is no external video hardware detected by the Media composer. Is the only way fix this issue to manually stop and start the driver as an admin from the device manager GUI? Long shot I know.
Regards,
Rory
Whenever I AMA link to my Sony FS XQD card, I get this message multiple times:
Error saving composition to asset manager. Failed to copy SPAAF and OMAAF to MI index folder!
I am running the lastest Sony XD cam plug in and the Media Indexer has just been updated.
Any ideas how to fix this?
When editing multicam, the edit window (and broadcast output) does not update to reflect previous multicam edits, instead the edit window (and broadcast output) display the camera which was selected before the edit point. When you stop playback, the edit window (and broadcast output) update correctly. The sequence is correct but the edit window (and broadcast output) dont correctly update untill you stop playback.
Tech Update: Update: Reboot issue affecting Apple Mac Pro devices
Here we go with the latest tech update from Avid on the Mac reboot issue.
Questions let me know....
Marianna
Hi,
sometimes we get the "Failed to get the temporal offset" error when we AMA - consolidate footage or when we batch consolidate a sequence.
It comes up on completely new clips but also on clips which have already been consolidated and edited while relinking and uprezzing the sequence.
We have MC 7.0.3 and use PDW U2 via USB3.0. (should be fast enough) PDW Software 4.0.3 and XDCAM AMA Plugins: 3.21
When I copy the clips to my desktop I can ama link them.
Any Ideas?
Hi I'm using panasonic cams and shooting on AVCHD files.
Whenn i link them in the sourse braowser everything goes well.
But whenn I try to edit the pc crashes everytime. I tried to work with older versiens like 8.3 or 8.9 and everything goes well.
The problem only comes on a system with MC 2018.
although the plugin come's with the software.