I'm stumped on an issue involving the RED AMA plugin. After weeks of searching and coresponding with Avid Support, i'm left puzzled on why some of our Z400's load the plugin and others do not.
Our Z400's are all spec'd identical both in Hardware and Software. We have footage that was shot with a newer RED Cam that requried us to upgrade our RED AMA plugin from v 1.11 to v 1.19.0.1000 on Media Composer 7.0.5 in order for it to AMA properly.
Several of our Z400's have no trouble loading the plugin during the startup of MC. While others fail to load the plugin at all. I've tried uninstalling and reinstalling as well as incrementally stepping through each version of the RED Plugin linked in the version matrix on the RED AMA Plugin support page. I've also tested versions of MC 7.0.5 - 7.0.7. As a last hope effort, I recently reformated one of the Z400's, installing MC 7.0.7 from the ground up and only installing the RED plugin.
I'm unable to determine why the plugin will not load on MC startup. I test to see if the plugin loads by running the "ama_listplugins" command in the console.
Does anyone have experience with this issue or know how to get a verbose log of MC during its startup to see why it is skipping over loading the plugin. No errors are presented when it fails to load the plugin.
System Specs:
Avid Qualified HP Z400, Xeon W3540, 12 GB RAM, Quadro FX
3800, Win 7 SP1
Note:I've also loaded the plugin on non avid qualified laptops and qualified Z800's and it successfully works on MC 7.0.5 - MC 7.0.7 with RED AMA plugin v 1.19.0.1000 on both Windows 7 and Windows 10 even though the Support page annotates that the version requires MC 8.6.