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MC v8.6.3 Buggy Background Services Manager

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I'm seeing the same Background Services Manager error in v 8.6.3 that I reported for v 8.6.2. The Background Services icon above the T/L alternately turns grey, then green, again. Clicking it yields an error message that says the Avid Editor Services is not running. edit: the problem seems to be only for background processing. If you deselct the BGS checkbox, it seems to work ok.


Media Composer v8.6.3 now available (8ᵗʰ September)

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Avid are pleased to announce the release of Media Composer v8.6.3.  Media Composer v8.6.3 contains a few changes and many fixes which were included in v8.6.2 and now are included in v8.6.3.  See attached Readme file

Changed in v8.6.3 : This version of the editing application fixed an installer issue.  With the Media Composer 8.6.2, customers may have experienced a crash when launching the application if a previous version was not uninstalled first.  Media Composer v8.6.3 will install properly.

Availability:  Media Composer v8.6.3 will be made available from My Avid Master Avid Accounts, Application Manager, and the Avid Download Center (login and password required).

Mac OS X Update:   This release adds support for Mac OS v10.11.6

Very Important - If you are working on a Media Composer | Cloud system, DO NOT upgrade to Media Composer v8.6.3. This specific update of the editing application will not launch properly on and is not supported on a Media Composer | Cloud system. Alternatively, Media Composer v8.6.1 is supported and can be installed properly on a Media Composer | Cloud system.  Please refer to either the Media Composer 8.6.3 ReadMe or the Media Composer | Cloud 3.6.1 ReadMe for more details.

How to obtain the v8.6.3 Update: Customers who have already installed the latest version of Media Composer will be notified of the availability of the upgrade via the Application Manager. The Apps tab will also provide a link to download and install the update when desired.

New customers who purchase Media Composer will receive this v8.6.3 update in their Master Avid Account (My Avid)

Customers on current Upgrade & Support plans can download the Media Composer v8.6.3 update either from their Master Avid Account or the Avid Download Center (login and password required.)

Customers NOT on a current Upgrade & Support contract must purchase either a new Media Composer Subscription or Perpetual license to receive this update.

Aborted Sony AMA install problem

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To install v 3.51 of the PDZK-MA2 package, I was uninstalling the previous version when the process aborted. Now, the program does not show in the list in Windows 10 yet when I try to install new version I am asked to remove the old version. Any idea where this package is looking to establish that there is (was) a previous version. I am stuck being unable to link to Sony material. Any help much appreciated. A message to Sony prof support got no response!

J.

MC v 8.6

MC-Crashes when CC on Media with FrameFlex Effect, MC8.6.3

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MC still crashes (as with 8.6.1) when I enter into Color Correction mode on clips which have the FrameFlex "S" on it. In my case, I created an UHD-project and linked to UHD-media. For quicker editing, I then switch the project to 1080p50, and transcode the linked clips to DNxHD-240. With these media I do my editing work and export a final Full-HD movie.

If I apply color correction on the transcoded DNxHD media, MC crashes. If I switch to UHD format (3840 x 2160)/50p, color correction works fine, without crashing MC.

Joachim

Nexis v6.1 and FCPX

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Hi all,

We're using Nexis v6.1 with the current FCPX version and are experiencing lag/latency issues with operations in the timeline. Try to move a clip/s, trim a clip/s or other normal moment-to-moment editorial processes and the the latency is at least a one second delay before the response. Often we'll also get a SWOD for up to three seconds. We're using current MacPros with higher spec graphics cards and 32GB of RAM in each. We've checked the network comm speeds and they barely raise a sweat across our 1Gb network infrastructure, so something of a mystery at the moment. We've just upgraded the Nexis units to v6.1 and all machines are also running v6.1 of the Client Manager accordingly, so no miss matches there.

Interestingly, when we copy the same library, events and project across to a current Thunderbolt CalDigit RAID that we run in each room as well none of the issues happen - the responses are immediate and trouble-free.

Has anyone else experienced anything like this and found a fix? We'd be really interested to know.

Thanks and bye for now.

Same Avid Project across different OS X's?

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I've been trying to roll back a computer system to a previous version of OS X so that our two systems will be able to seamlessly transfer mediafiles, bins, et all. Looks like that won't be possible. So my question is this--if our two computers (OS X 10.10.3 and OS X 10.9.5) are running the same version of MC (7.0.4.4), would we be able to pass assets back and forth without issue?

 

And for that matter, it IS possible to download a version of MC 7.0.4.4 to a new system, right? The download center only has 7.0.6, but I believe Avid reps should be able to help set up 7.0.4...

MC8.6.2 - Backround Services problem

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Hi all,

I havea more detaileddescription of the problem,whichwas already partiallyunfinishedin another thread,butnot relatedto the originaltopic.

The point isthatif you restart yourPCstops workingbackground servicewhile transcodingthe material.First of allcrashes-stopsworkAvidEditor(according todetailsis aTranscodeServiceWorker.exe).Thenit is necessary torestart severalMC,andseveral timesstopped manuallyAvidEditor,probably evenstop andturn offAvidBgServices.....exact procedureI havenot identifiedyet.
Thenbeginstrancodacethe backgroundworkuntil you restartthe PC.

InMC8.6.1AvidBgServicesit works.Unfortunately, it isthisversionagainerror inviewDNxHRcodecs.

Justfor the recordthoughit probablydoes not affect(testedin otherprojects)
Project108050p,50psourcematerialUHD(mov/h264)AMAlink,transcodedintoDNxHRcodec.
Win 10.

Regards

V.

Weird levels on linked colourbars

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I've avoided linking to colourbars due to bad experiences with Color encoding in Source settings in the past. So, I tried again today with the Avid 100pct full frame bars. Import (whch creates media, of course) is spot on with the correct import settings. Linking, with Color Encoding telling Avid that the clip is Rec709 gives crazy values in the bars (see illustration). I won't quote the values I sampled but believe me, they are way off. I feel like I'm beta testing here.

 

Mac Os 10.11.6. MC 8.6.3.

 


8.6.3 SubCap useless

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Hello

in 8.6.3 (OSX 10.9.5) I am not able to open the "Export Caption Data"-Dialog and the "Edit Master Caption List"-Dialog. A friend was able to cofirm this on his machine.

Doyle

laggy timeline scrubbing with Desktop Video 10.8

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Blackmagic just released Desktop Video 10.8. Do NOT install!
It finally fixes the "no system audio bug" B U T introduces extremely laggy timeline scrubbing.
Scrubbing through the timeline is painfully laggy and the video output is not updated during scrubbing.
Unusable ... back to DV 10.5.4 again!

I'm getting a little mad to be honest. It took over two month to fix the "no system audio bug" but the release that finally provides the fix introduces an even more serious problem.
I'm starting to regret buying the DNxIO. People told me to stay away from it because Blackmagic only means trouble. Seems like they were right...
Avid to me stands for stability and reliability. Blackmagic on the other hand not so much. Don't know if it was a good idea to partner with them...

8.6.3 Crashes on startup

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Just installed 8.6.3 and crashes every time before I even get to the load project window. Uninstalling and going back to 8.6.1.

First time I ever had this problem on this system. MC has always run flawlessly.

 

Anyone else had this problem?

 

  Mac Pro Late 2013

  12-Core Intel Xeon E5 2.7 GHz

  Memory:64 GB

  OS 10.11.5

8.6.1 / 8.6.2 Consolidate from XDCam-Disc very slow

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Hello,

in 8.6.1 and 8.6.2 the Consolidate from a XDCam-Disc ist very very slow. Tested on two machines (10.9.5 / 10.10.5) with 8.6.1 and 8.6.2 and two different U1-Drives.

Drive Utility, AMA Plugin and Firmware are up to date.

The Consolidate needs 2-3x realtime.

In 8.6.3 everything goes fine again. But 8.6.3 is useless because of the broken SubCap (again).

I am very tired of this constantly not working Updates from Avid...

Doyle

8.5.3 SubCap not in realtime

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Hello,

in 8.5.3 (10.10.5) the preview of the SubCap is not played in realtime, it is sluggish and working with it is nearly impossible.

I think we had this issue a wile ago and it got fixed. In 8.5.3 it is again an issue.

So in 8.5.3 working with subs is no fun, in 8.6.1/.2 XDCam-Consolidate is slow as hell and in 8.6.3 SubCap isn't working at all. Good job.

Maybe Avid should work on one working version of Media Composer instead of patching 4, 5(?) different versions to death.

For me you can pull back every version up from 8.4.5.

 

Doyle

 

 

no Windows system audio with Desktop Video 10.7

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I updated the Dektop Video drivers to 10.7 and suddely had no more system audio.
(Windows 10 pro x64, Analog XLR Out 1+2 -> Mixing Console -> Speakers).
Audio only worked in Media Composer and Adobe Premiere but not in Firefox, VLC, iTunes, etc.
Uninstalled and reinstalled several time, tried every possible config, but nothing worked...
I reverted back to Dektop Video 10.5.4 and everything works fine again.

Anyone else with this problem? Seems to be a bug.
Please look into this issue. Thanks!

Avid FX 6.4 crashes MC 8.5.1

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Today I realised that Avid FX doesn't work with MC 8.5.1 any more. I have a small title animation which has do be changed from time to time for a customer. This worked fine with MC 8.5. Now I updated to 8.5.1 and Avid FX keeps crashing as soon as I open the Avid FX editor window whthin MC 8.5.1.

Anyone who has this issue too?

 


Blackmagic Desktop Video 10.8

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Announcement:

 BMD Desktop Video 10.8 just released but it is not qualified by Avid for DNxIO. Avid recommend not to move to this version until qualification is completed.

 

Regards,

Ralph

Premier to AVID AAF

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Next week we have an edit coming in, the rough cut is done by the director in Premier. We will be finishing off the edit in AVID. 

 

As it stands, I think I have the correct steps right:

 

Import/AMA link all footage into AVID, organise into bins etc.

Export AAF from Premier, import this into AVID

AVID will then link the footage in the bins to the appropriate clips from the sequence.

 

Is that correct?

backing up and saving Avid media files to external drives.

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I would like to to Back up every media project I do. Not just the the project files but the media. I would consolidate the media(creating a new sequence) to a external drive. Then change the name of the Avid MediaFiles folder on the the drive to something like ProjectA. Then take my next project and do the same, consolidate to the same drive which creates a new Avid MediaFile folder, change its name and so on. I would then have an external drive with 10 folders named ProjectA, ProjectB etc.

When I want ot revist a project I would simply rename the ProjectA folder back to "Avid MediaFiles" open the project and have to the ability to re-edit excerpt etc.

I am trying this now but fear creating problems that may show up down the road. The reason is the nature of my work requires often going back to old projects for different reason and I don't want to take the time to rebuild, digitize tapes in some cases, reload voice over, graphics etc.

MC cannot activated with error " Device ID in license file does't match this machine"

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Hi Everybody, 

 

Today I have deactivated one of my MC license because I will change the license to other workstation. 

But Unfortunately I getting the error when try activated the license of MC on the new workstation with following error message " Device ID in license file does't match this machine " 

What shoud I do to resolve this problem. 

Need Your advice. 

 

 

Cheers

Ibnu 

Pan scan photos looking pixelated or soft

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I've have occasional problems when using pan zoom when the photo is actually worse when linking to high quality photo. i import the photo for a placeholder and when I apply the pan zoom and then link the image it is noticable worse, never mind trying to enlarge the size. i checked the photo to make sure it was RGB not CMYK but that was not the problem. I have tried different quality settings but no help.It must be the original photo as it does not do this all the time, just certain photos Any ideas?

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