Dear Support,
My computer got fried. I've got a new one and now have two issues:
- The license has expired earlier this year. Don't know the expiry date
thus I don't know which version can I install.
(It wasn't updated since 8.3)
- I couldn't de-activate Media Composer IE: won't be able to activate the
new install.
I looked up the system under 'MyProducts'
(https://my.avid.com/products#MyProducts) but under the "Products
Details and Download Links/ Media Composer" there is only a "Download
Dongle Updater File" link.
Which doesn't apply to me for i never had a dongle.
I sent an email to <avidcustomersuccess@avid.com> but the address doesn't exist any more.
Please advise, how to go about this.
Thanks,
Akos