Hi Team,
Can anyone provide me with next steps here for our customer?
Thanks
a. Type– Question or issue
Interplay Web Services
request is failing with an unexpected error:
<Error
Code="OTHER_ERROR"><InterplayURI>interplay://KSWG?mobid=060a2b340101010501010d4313-000000-fc5f4db5947305e3-008045820913-6009</InterplayURI><Message>An
uncategorized error has occurred</Message><Details>An unexpected
error occurred on getting file details for
interplay://KSWG?mobid=060a2b340101010501010d4313-000000-fc5f4db5947305e3-008045820913-6009.</Details></Error>
b. Summary
c. Workflow description
StorageDNA is requesting information about clips to be archived that are dragged into a specific folder using Interplay Access.
d. 3rd party systems
involved
StorageDNA Evolution
e. Call sequence of WS API
i. Which APIs have been used in which sequence and with which parameters
ii. 1. The SOAP being sent to the web service...
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:typ="http://avid.com/interplay/ws/assets/types">
<soapenv:Header>
<typ:UserCredentials>
<typ:Username>administrator</typ:Username>
<typ:Password>is-admin</typ:Password>
</typ:UserCredentials>
</soapenv:Header>
<soapenv:Body>
<typ:GetFileDetails>