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unable to capture with BMD Intensity Pro 4K

I just installed an Intensity Pro 4K, using the latest desktop software (10.6.2), and I'm unable to capture using the capture tool. The card is working correctly. I can preview on it, and if I use the BM Express Media application it can capture and preview without problems. The card is connected to an UHD TV for monitor and capture is over the analog composite lines.

The symptoms are it sees the input from the card for several seconds, and then it doesn't. If I wait a while, it will sometimes lock onto the signal again for a few seconds.

When I exit the capture card, the UHD TV goes back to displaying the selected monitor from MC.

Has anyone else seen this? Should I try a different version of the desktop software?


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