Hi All,
With AVID support being closed to right now I am a wits end. I bought a new computer and am trying to switch my MC 5.0.3 over to the new system. I started by using the free 30 day trial just to make sure the software worked with my new computer. It's been only 11 days into the trial period and it works great. I just got the message that my free trial is up and to save and exit immediately. I can no longer edit. I still have 19 more days to go!!!!
Anyway, I called support yesterday. the woman was very hard to hear, like she was talking 20 feet from her phone. She said to use the install disc and it will prompt me to enter my info. I entered the appropriate serial number, machine number and licsence number, but no activation code resulted.
Do I have to wait until Monday to get this solved???
dave