We have a VLS PC with 2 x 20 seat licenses that was running MC v8.3 last year on a closed network in conjunction with our ISIS.
It will not license MC v8.6 as the 'sofware version is newer than the support contract" .
Our first 20 seat license did run out of support in Dec 2015.
The 2nd 20 seat license on is covered by support until 10 September, so should not be a problem.
I even added an ALP 20 seat license that runs until 2017 - this should function in place of the oldest license.
But Flexnet always checks out a license from the old, out-of support license, ignoring the new ones.
This then gives us the software newer than than license support' error again.
How can I fix this? Will removng the oldest license work, and if so how do I do that?
I've now wasted more than 12 hours reading through documents and trying to resolve the problem with out any success. Thanks for any assistance.
Nigel