I am trying to recreate a project that was done in another room (on a Symphony v. 5.0.3) in my room (Symphony 6.0.1.1). When I try to batch import 3 .PNG files, it goes through the motions of importing and then says that it has "Imported 0 of 3 clips." It also references the cosole where I find the following error:
BatchImport::RelinkToMaster - IMPORT_TOO_SHORT
Cannot reduce duration of clip shorter than current duration
theMasterComp=202 masterMob=192
Batch import clip 1 of 1 FAILED: lowerthirds_paper02.png.new.01 with error:
Exception: IMPORT_TOO_SHORT
Batch imported 0 of 1 clips
These imports are stills and my default duration is 60 seconds, just as it is in the other bay. I tried linking the offline file to a known good image file (an Avid supplied test pattern) and this also generated the same error. This is a real problem, does anyone have a solution?
Thanks,
Don Burt