I was given a dongle by my producer. Its a version 8.0 and works well in his 2018 MacBook pro runing mc 8.9.1, it also runs in 2 of my laptops runing mc 2019.8, one of my macbook pros is 2015 15inch the other one is mid 2012 13inch.
The problem is with the iMac Retina 5k, 27 inch, 2017(iMac18,3), where i work the most, it doesnt recognize the dongle, has if it wasn´t plugged.
I have tried installing multiple versions of MC, always making sure everything has been removed throught the manual uninstall procedure given here in the avid community. The last version installed is 2019.8, installing the Sentinel System Driver pkg manually from the Avid Utilities folder...and still not working.
The only diferent thing I can think of is that this iMac was runing an MC Ultimate 30 day trial version, it was also removed from the computer has mentioned before.
I hope some one can guide me to solve this problem.
Sincrely,
LuisSuárez