I have received upgrades but had question as to how to install upgrades or do i have to uninstall previous version, etc. However, to talk to a live rep at avid it is requiring me to give a system id and i dont know where to look, This may a very simple solution but the system id is not on my avid account. Are they talking about the system id from my actual computer or is there something im missing. PLEASE HELP!!!
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