Quantcast
Channel: Avid Community
Viewing all articles
Browse latest Browse all 30653

90 day expiration email alert for my plan that expires in 7 months?

$
0
0

Please move this post if I am not posting in the most relevant forum.

 

My avid account shows my MC support plan is active until Oct 25, 2016. A few minutes ago I received an email from noreply@avid.com with subject line "Sandbox: Important: Your Media Composer Upgrade & Support Plan Will Expire in 90 Days - 50023220".

 

I suppose I will ignore this email for now, it is an error. Why was it sent?

Today I installed 8.5. I had deactivated 8.3 already and reactivated after 8.5 install. Could that have somehow triggered this email?

 

Richard Fairbanks

 


Viewing all articles
Browse latest Browse all 30653

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>